Shipping policy

Processing & Shipping

Orders are processed within 1-2 business days of order completion. Shipping is from Athens, and delivery is usually completed within 1-5 business days within Greece, depending on the delivery area.

Shipping Cost

Orders ship with Geniki Taxydromiki for €2.90. Shipping is free for orders of €20 or more.

Payment Methods & Cash on Delivery

We accept payment by credit/debit card, as well as cash on delivery (payment to the courier upon receipt). Cash on delivery carries an extra charge of €1, shown at checkout when you choose “Payment by cash on delivery”.

Order Tracking

Once your order has shipped, you will receive an email with shipping details and, where available, a tracking number.

Delays

In case of high order volume, holidays, or unforeseen circumstances (e.g. weather conditions, courier issues), delivery times may be extended. We will notify you promptly should this occur.

For any question about your order, contact us at info@vivapure.gr.